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I have a question about how I was billed

If you are wondering about a charge on your credit card or bank statement, you may look up your transaction history by completing the steps below:

Desktop:

  1. Hover over the Settings button in the upper right-hand corner.
  2. Click the My Account button from the drop-down menu.
  3. Locate Account Status, then click the View Account Status link.
  4. The current status of the account appears, along with the Transaction (Payment) History

Mobile browser:

  1. Click on me on the bottom right-hand corner of your screen
  2. Click settings under your photo (it might ask you to verify your password before continuing)
  3. Locate Account Status and then click the View Account Status link
  4. The current status of the account appears, along with the Transaction (Payment) History

App:

If you are wondering about a charge on your credit card or bank statement, you may look up your transaction history by visiting our online website and completing the steps listed above.

 

If you are still having issues, fill out our Contact Us form or chat with us from 8 am - 6 pm CT, Monday - Friday.